| Course | |||||
|---|---|---|---|---|---|
 | $59.00 Cannabis Retail Earn a Certification in the Science and Art of Budtending!
This course provides all the information that will help budtenders do their job in a helpful and efficient way by understanding the science of cannabis and the arts of customer... | ||||
 | $19.00 The Importance of a Mentor (CM004)Have you ever thought how nice it would be to have someone at work looking out for you? Someone who gives you advice and guidance as well as a high five when you do a good job? Well, that’s exactly what a mentor is. It’s someone with... | ||||
 | $19.00 Your Personal Brand Story (CM005)You know that part of the interview that everyone dreads? The part where they ask you what makes you unique? Well, actually, that’s one of the most important questions you should be asking yourself throughout your career. The things that set... | ||||
 | $19.00 Workplace Safety From celebratory bonfires, to singing around the campfire and toasting yummy s’mores – we probably all have lovely memories attached to fire. But, if not controlled properly, fire can be lethal. Fires can destroy property, cause injuries, and... | ||||
 | $19.00 Achieving Clarity (CSA04)Information is difficult to understand when it’s not presented clearly. But it’s so much easier to understand when it is. When you present information, do it with clarity. If you don’t, you just won’t get the right message... | ||||
 | $9.00 Technology (CSE09)We all know technology is great. Take electric motors – they work exceptionally well for Tesla. They’re eco-friendly and quiet. The invention is also thrilling because Tesla’s customers expect innovative changes. What would happen if you put... | ||||
 | $19.00 Anticipating Customers' Needs (CSM02)There are many reasons why customers remain loyal to a brand. But ultimately, customers won’t want to part ways with a brand that is able to meet all of their needs. Especially the ones they weren’t even aware of. But doing this successfully... | ||||
 | $19.00 Customer Service Coaching (CSM03)Whether they’re in face-to-face or remote roles, customer service employees are essential to the customer experience. So, it’s worth taking the time to make sure they’re developed and encouraged to progress professionally. Coaching ensures... | ||||
 | $19.00 Managing Remote Customer Service Teams (CSM04)It’s likely the organization you work for has already realized the benefits of remote customer service teams. Remote working can save money for employees and companies. And employee well-being and stress levels can also be improved. But what... | ||||
 | $19.00 Customer Service through Social Media (CSM05)Imagine working in a restaurant where 1 of your customers complained about their food. You wouldn’t dream of ignoring them. Being rude or failing to address their specific concern wouldn’t be acceptable either. Making sure that you know how... |
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